Your privacy is important to us
It is Everdoors LLC's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://call.everdoors.com/ (hereinafter, "us", "we", or "everdoors.com/"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.
This Privacy Policy, together with the Terms of service posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms of service.
1. Website Visitors
Like most website operators, Everdoors LLC collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Everdoors LLC's purpose in collecting non-personally identifying information is to better understand how Everdoors LLC's visitors use its website. From time to time, Everdoors LLC may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Everdoors LLC also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://call.everdoors.com/ blog posts. Everdoors LLC only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
2. Personally-Identifying Information
Certain visitors to Everdoors LLC's websites choose to interact with Everdoors LLC in ways that require Everdoors LLC to gather personally-identifying information. The amount and type of information that Everdoors LLC gathers depends on the nature of the interaction. For example, we ask visitors who leave a comment at https://call.everdoors.com/ to provide a username and email address.
3. Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
4. Aggregated Statistics
Everdoors LLC may collect statistics about the behavior of visitors to its website. Everdoors LLC may display this information publicly or provide it to others. However, Everdoors LLC does not disclose your personally-identifying information.
5. Cookies
To enrich and perfect your online experience, Everdoors LLC uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Everdoors LLC uses cookies to help Everdoors LLC identify and track visitors, their usage of https://call.everdoors.com/, and their website access preferences. Everdoors LLC visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Everdoors LLC's websites, with the drawback that certain features of Everdoors LLC's websites may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Everdoors LLC's use of cookies.
6. E-commerce
Those who engage in transactions with Everdoors LLC – by purchasing Everdoors LLC's services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Everdoors LLC collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Everdoors LLC. Everdoors LLC does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
7. Text Messages (SMS) and Mobile Information
Updated November 11, 2026. This section explains how Everdoors LLC handles your mobile phone number and text messages.
Our business text messaging is registered with the mobile carriers through the A2P 10DLC (application-to-person) program, and
we follow the carriers' and the CTIA's messaging rules.
- What we collect. When you give us your mobile number (on a booking or contact form, by texting or calling us,
or in person) we keep the number, your consent to receive texts (when and how you gave it), and the messages we exchange with you.
- How we use it. Only to send the messages you asked for: appointment confirmations and reminders, technician
arrival updates, estimates and follow-ups about your service request, and replies to your questions.
- No sharing for marketing. No mobile information will be shared with third parties or affiliates for marketing or
promotional purposes. Text messaging opt-in data and consent are never sold, rented or shared with any third party. We share it
only with the service providers that deliver our messages and run our customer service (for example, our messaging platform),
and only so they can do that work for us.
- How to stop. Reply STOP (or CANCEL, END, QUIT, UNSUBSCRIBE, REVOKE or OPT OUT) to any message. We send one last text to confirm, and after that you get no more texts from that number unless you sign up again.
- How to get help. Reply HELP to any message, call (888) 511-1380 or email office@everdoors.com.
- Security and retention. We protect your number and messages the same way as the rest of your personal
information (see section 3), and we keep your consent records for as long as the law requires.
8. Calls, Texts and the TCPA
Everdoors LLC follows the Telephone Consumer Protection Act (TCPA, 47 U.S.C. § 227), the FCC's rules under it, the National
Do Not Call Registry and state telemarketing laws. We only call or text you with your consent, we honor opt-out and do-not-call
requests, and we keep a record of both. You can take back your consent at any time, by any reasonable means (replying STOP,
telling our team on a call, or emailing us), and we process it within 10 business days. The Terms & Conditions describe
the consent you give when you share your number with us.
9. Privacy Policy Changes
Although most changes are likely to be minor, Everdoors LLC may change its Privacy Policy from time to time, and in Everdoors LLC's sole discretion. Everdoors LLC encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
10. Contact Information
If you have any questions about our Privacy Policy, please contact us via (888) 511-1380 or office@everdoors.com.
